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Statement of service performance 2014/15

Official statistics multi-category appropriation

The overarching purpose of this appropriation is to ensure the production and availability of the highest priority official statistical information to support decision-making.

This appropriation is intended to achieve the outcome of creating an informed society through official statistics.

Performance information

 

Performance measure  Performance standard   2013/14 Actual   2014/15 Actual  2015/16 Forecast Comments 
Official statistics 
The number of users of official statistics is increased.

Improve the result when the use and trust survey is conducted in 2014/15.

2011 survey (central government):

62% of government users had accessed statistics in the last 12 months.

Note: business results from the 2012 survey are not available.

Government workers and business who reported using Statistics NZ statistics:

61% overall

83% central government

95% local government

44% business.

Increase the number of users.

Measure currently under review. Note the survey question changed from ‘official statistics’ to ‘Statistics NZ statistics’ between 2011 and 2015.

Based on a sample of 555 users, 182 central government users, 47 local government users, and 323 business users of Statistics NZ statistics.

Ensure that the right statistical information is produced by the Official Statistics System (OSS) to better support decision-making and understanding.

Maintain or increase the total number of statistics classified as ‘current Tier 1’. New measure. The list is maintained at 107. We continue to monitor and report on implementing the Tier 1 list of statistics. Maintain the total number of Tier 1 statistics. A review of Tier 1 statistics will be completed before 2017. This review will determine the right statistical information to be provided by the OSS.
The number of users who report that government has the information they need is increased.  Improve the result when the use and trust survey is conducted in 2014/15.

2011 survey (central government):

35% of government users said the government ‘almost always’ had the information they needed, and 58% said ‘sometimes’. 

Note: business results from the 2012 survey are not available.

77% of users report that information meets their needs – 31% adequately, 28% well, and 18% very well. Increase the number of users.  Measure currently under review. Note the survey question changed between 2011 and 2015.

Based on a sample of 555 users, 182 central government users, 47 local government users, and 323 business users of Statistics NZ statistics. Percentages are based on the number of users who ‘mostly’ and ‘completely’ trust Statistics NZ statistics. 

Coordination of government statistical activities

Description

Through this output expense Statistics NZ fulfils the statistical coordination requirement of the Statistics Act 1975. This work contributes to building trust and confidence in official statistics through assuring the quality and delivery of fit-for-purpose statistical outputs. It also improves the understanding and use of official statistics by providing a range of access channels.

Scope

The scope of this output class includes leadership of the Official Statistics System (OSS), for instance liaising with our OSS partners, providing ministerial services and statistical advice, and operating access channels. This category is intended to achieve leadership of the OSS and facilitate awareness and use of statistical information.

Performance information

 

Performance measure  Performance standard   2013/14 Actual   2014/15 Actual  2015/16 Forecast Comments 
Official statistics 
The Official Statistics System (OSS) programme is delivered, as agreed with the Minister in the Purchase and Performance Agreement, and as it varies by agreement during the year. The Minister is ‘satisfied’ or ‘very satisfied’ that 100% of policy advice meets the quality standards for policy advice.(1) Not measured during 2013/14. Minister is ‘satisfied’ or ‘very satisfied’ that 100% of policy advice meets the Quality Standards for Policy Advice.  100%  The Minister is ‘satisfied’ with the policy advice that he received in 2014/15 and ‘very satisfied’ with Ministerial Servicing. 
The programme includes policy advice, support to the Advisory Committee on Official Statistics (ACOS), and influencing OSS participants by developing system-wide strategies and planning, the health and performance of the system, and education and capability initiatives across the OSS. Measure currently under review. Not measured during 2013/14.  Measure discontinued due to the disestablishment of ACOS.  Measure discontinued.   
Web-based services provide people with access to free information about all statistical collections. 2,500,000 visits  2,541,325  2,670,778  2,500,000   
Assisted advisory services include(2) 

Responses to statistical requests for customised datasets, access to microdata and customised unit record files, and responses to international questionnaires.

Free telephone and email enquiry service. 

1,300 customised data requests completed.  1,651  1,142  1,050  Includes 81 international requests.
14,000 free enquiries.  14,080  12,336  11,500  Below target due to changing customer demand for data directly through the Statistics NZ website. The target for 2015/16 had reduced to reflect this. 
75 microdata access applications approved.  64  66  60  See comment above.
Responses to statistical enquiries are provided within the timeliness standard and high-quality services are provided.  90% of free enquiry service queries responded to within two working days.  95% 94.4%  Measure discontinued.  A specific measure for timeliness is included within the customer survey (see below). 
80% of clients rate the service as ‘very good’ or ‘excellent’.  91%  92%  80%   
Capability building services include providing outreach seminars, workshops, and visits.  150  150  32 150 Below target due to change in focus for outreach activities. We are now focusing on the demands of key customer groups, rather than the number of activities provided.
1. The Minister’s satisfaction that the Official Statistics System programme is delivered is measured through a short survey. The survey asked the Minister to rate his personal satisfaction (‘not satisfied’, ‘satisfied’, or ‘very satisfied’) with delivery of the programme in the 2014/15 year.
2. All measures in this section are demand driven; therefore, final numbers may differ greatly from estimated totals.  

 

Revenue and output expenses
For the year ended 30 June 2015
 2014 Actual   2015 Actual 2015 Approved appropriation(1)
 $000   $000  $000 
12,005  Revenue from the Crown  15,499 14,299
638  Other revenue  986  1,160 
12,643  Total operating revenue  16,485 15,459 
13,102  Total output expenditure  15,548  15,459 
(459)  Net operating surplus/(deficit) 937
1. These are the appropriations from the Supplementary Estimates, adjusted for any transfers under section 26A of the Public Finance Act. 

Population, social, and labour force statistical information services

Description

Through this output expense Statistics New Zealand provides statistical information relating to New Zealand’s society, as mandated by the Statistics Act 1975. This work contributes to the building of trust and confidence in official statistics through assuring the delivery of fit-for-purpose statistical outputs.

Scope

The scope of this output class includes the delivery of statistical information services relating to the population, household economics, social conditions, and the labour force. This category is intended to achieve statistical releases which are free from significant errors, and meet target response rates and release dates. 

Performance information

 

Performance measure 
Performance standard   2013/14 Actual   2014/15 Actual  2015/16 Forecast Comments 
Statistical releases are free from such significant error that they require a public correction notice to be published.(1)
 
73 85 75 68 Target met as the performance standard was revised to 75 in the 2014/15 Purchase Performance Agreement with the Minister.
99% free from significant error.  100%  100%  99%  
100% of statistical releases have been certified by the responsible manager as meeting Statistics NZ’s data quality standards.  Not applicable.  100% 100%  
 Survey-based releases meet their target response rates, as agreed with the Minister in the Purchase and Performance Agreement.  Survey-based releases – not applicable. 14  Measure discontinued.  Measure discontinued. Measure was reviewed and replaced with a measure of data quality – see above. 
Target response rate – not applicable.  21% See above. See above.  See above. 
Statistical releases are published on the advertised date as agreed with the Minister in the Purchase and Performance Agreement. 100% published on the advertised date. 97.5% 100% 100%  
Users trust official statistics.(2) A majority of respondents trust a sample of official statistics.  2011 survey (central government):
75% of government users ‘almost always’ trust population statistics and 61% ‘almost always’ trust labour force statistics
88% of government users trusted official statistics overall.

82% of all users.

97% of central government users.

95% of local government users.

72% of business users trust official statistics. 
 

>50% 

Measure currently under review. Note the survey question changed between 2011 and 2015 to be less specific.

Based on a sample of 555 users, 182 central government users, 47 local government users, and 323 business users of official statistics. The percentages are based on the number of users who ’mostly’ and ’completely’ trust Statistics NZ statistics. 

1. A significant error is one which affects a high priority output, may mislead economic or social policy decisions or commentary, or changes a headline figure or indicator.
2. As measured by a customer survey of use and trust in statistics (survey currently under review).  

 

Revenue and output expenses
For the year ended 30 June 2015
 2014 Actual   2015 Actual 2015 Approved appropriation(1)
 $000   $000  $000 
56,444 Revenue from the Crown  37,802 36,210
1,504  Other revenue  1,844  2,943
57,948  Total operating revenue  39,646 39,153
54,841  Total output expenditure  39,047 39,153
3,107 Net operating surplus/(deficit) 599
1. These are the appropriations from the Supplementary Estimates, adjusted for any transfers under section 26A of the Public Finance Act. 

   
Economic and business statistical information services

Description

Through this output expense Statistics NZ provides statistical information relating to New Zealand’s society, as mandated by the Statistics Act 1975. This work contributes to building trust and confidence in official statistics by assuring the delivery of fit-for-purpose statistical outputs.

Scope

The scope of this output class includes the delivery of statistical information services relating to business and the economy. This category is intended to achieve statistical releases that are free from significant errors, and meet target response rates and release dates.

Performance information

 

Performance measure 
Performance standard   2013/14 Actual   2014/15 Actual  2015/16 Forecast Comments 
Statistical releases are free from such significant error that they require a public correction notice to be published.(1)
 
141 138 141 128
99% free from significant error.  99.3%  100%  99%  
100% of statistical releases have been certified by the responsible manager as meeting Statistics NZ’s data quality standards.  Not applicable.  100% have been certified as meeting Statistics NZ’s quality standards. 100% have been certified as meeting Statistics NZ’s quality standards.  
Survey-based releases meet their target response rates, as agreed with the Minister in the Purchase and Performance Agreement.  Survey-based releases – not applicable.  78 survey-based releases.  Measure discontinued.  Measure discontinued.  Measure was reviewed and replaced with a measure of data quality – see above.
Target response rate – not applicable.  100%  See above.  See above.  See above. 
Statistical releases are published on the advertised date as agreed with the Minister in the Purchase and Performance Agreement.  100% published on the advertised date.  98.4%  100%  100% published on the advertised date.  
Users trust official statistics.(2)  A majority of respondents trust a sample of official statistics. 

2011 survey (government):
70% of government users ‘almost always’ trust CPI and 67% ‘almost always’ trust GDP
88% of government users trusted official statistics overall.

Note: business results from the 2012 survey are not available.

82% of all users, 97% of central government users, 95% of local government users, and 72% of business users trust official statistics. >50% 

Measure currently under review. Note the survey question changed between 2011 and 2015 to be less specific.

Based on a sample of 555 users, 182 central government users, 47 local government users, and 323 business users of official statistics. The percentages are based on the number of users who ’mostly’ and ‘completely’ trust Statistics NZ statistics. 

1. A significant error is one which affects a high priority output, may mislead economic or social policy decisions or commentary, or changes a headline figure or indicator.
2. As measured by a customer survey of use and trust in statistics (survey currently under review). 

 

 

Revenue and output expenses
For the year ended 30 June 2015
 2014 Actual   2015 Actual 2015 Approved appropriation(1)
 $000   $000  $000 
38,950 Revenue from the Crown  41,799 44,590
4,861 Other revenue  5,700 3,910
43,811 Total operating revenue  47,499 48,500
42,780 Total output expenditure  48,475 48,500
1,031 Net operating surplus/(deficit) (976)
1. These are the appropriations from the Supplementary Estimates, adjusted for any transfers under section 26A of the Public Finance Act. 

  
Official statistics multi-year appropriation

2013 Census of Population and Dwellings

Description

Through this output expense Statistics NZ conducts the five-yearly Census of Population and Dwellings, providing an official count of how many people and households there are in New Zealand. This work contributes to building trust and confidence in official statistics through by delivering fit-for-purpose statistical outputs. It also improves the understanding and use of official statistics, by publishing metadata with statistical releases and ensuring that methods of dissemination match different customer needs.

Scope

The appropriation is limited to conducting the 2013 Census, and the administration and management of the ongoing census programme, as required under the Statistics Act 1975.

 

Revenue and output expenses
For the year ended 30 June 2015
 2014 Actual   2015 Actual 2015 Approved appropriation(1)
 $000   $000  $000 
9,997 Revenue from the Crown  2,427 2,428
- Other revenue  - -
9,997 Total operating revenue  2,427 2,428
9,997 Total output expenditure  2,427 2,428
- Net operating surplus/(deficit) -
1. These are the appropriations from the Supplementary Estimates, adjusted for any transfers under section 26A of the Public Finance Act. 

Performance information

 

Performance measure 
Performance standard   2013/14 Actual   2014/15 Actual  2015/16 Forecast Comments 
National coverage rate for the 2013 Census of Population and Dwellings. 98% 97.6% Not applicable. Not applicable. These results were reported in the Annual Report 2013/14.
National response rate for the 2013 Census of Population and Dwellings.  95%  92.9%  Not applicable. 
Not applicable.  

Post-enumeration Survey

(This enumeration survey is used to check the accuracy of coverage (undercount) and the response rate to the 2013 Census of Population and Dwellings.) 

90%  87% Not applicable.  Not applicable.   

2014/15 Achievements

On 14 August 2014, we released the National Population Estimates: At 30 June 2014, the first release of population estimates using results from the 2013 Census and Post-enumeration Survey.

New subnational (ie at the regional council and territorial authority levels) population estimates, at 30 June 2014, were published on 22 October 2014, along with revised annual subnational population estimates, at 30 June 2007–12.

We released new national population projections on 28 November 2014 and published new subnational population projections on 19 February 2015.

Forty-six people were convicted for refusing to complete census forms and fined between $50 and $500 per charge. Most were charged with two offences, the individual form and the dwelling form. The last conviction was in June 2014. The Government Statistician approved 100 cases to proceed to court action – 46 were prosecuted, a number were unable to be found, a number completed the forms and the charges were withdrawn, and a number completed the forms after conviction.

2018 Census of Population and Dwellings

Description

Through this output expense Statistics NZ conducts the five-yearly Census of Population and Dwellings, providing an official count of how many people and households there are in New Zealand. This work contributes to building trust and confidence in official statistics by delivering fit-for-purpose statistical outputs. It also improves the understanding and use of official statistics, by publishing metadata with statistical releases and ensuring that methods of dissemination match different customer needs.

Scope

The appropriation is limited to conducting the 2018 Census, and the administration and management of the ongoing census programme, as required under the Statistics Act 1975.

 

Revenue and output expenses
For the year ended 30 June 2015
 2014 Actual   2015 Actual 2015 Approved appropriation(1)
 $000   $000  $000 
- Revenue from the Crown  7,024 13,100
- Other revenue  - -
- Total operating revenue  7,024 13,100
- Total output expenditure  7,024 13,100
- Net operating surplus/(deficit) -
1. These are the appropriations from the Supplementary Estimates, adjusted for any transfers under section 26A of the Public Finance Act. 

Performance information

 

Performance measure 
Performance standard   2013/14 Actual   2014/15 Actual  2015/16 Forecast Comments 
National coverage rate for the 2018 Census of Population and Dwellings. 98% Not applicable. Not applicable. Not applicable. The coverage rate for the 2018 Census of Population and Dwellings will be measured after the 2018 Census of Population and Dwellings.
National response rate for the 2018 Census of Population and Dwellings.  95%  Not applicable. Not applicable. 
Not applicable. The response rate for the 2018 Census of Population and Dwellings will be measured after the 2018 Census of Population and Dwellings. 

Post-enumeration Survey

(This enumeration survey is used to check the accuracy of coverage (undercount) and the response rate to the 2018 Census of Population and Dwellings.) 

90%  Not applicable. Not applicable.  Not applicable.  The Post- enumeration Survey for the 2018 Census of Population and Dwellings will be conducted after the 2018 Census of Population and Dwellings.

2014/15 Achievements

A modernised model for the next census in 2018 was agreed by Cabinet following our submission of a detailed business case in June 2014. The investment objectives for the 2018 Census include maintaining the quality of census information while improving timeliness (by 20 percent compared with 2013) and reducing cost (by 5 percent over the course of two census cycles).

The 2013 Census included a trial of an ‘Internet-push’ strategy in Oamaru, where Internet codes were mailed to households and online completion was encouraged. This trial achieved a pleasing 65 percent online uptake. Consistent with Better Public Service Result Area 10, the 2018 Census will extend the Internet-push strategy nationwide, with an online target of 70 percent. This will deliver significant savings, and provide a census model that is less sensitive to population growth and more efficient over time.

To maintain census response rates, we will couple the increased online focus with the use of real-time information to direct targeted non-response follow up.

In line with the Government’s ICT Strategy, the 2018 Census will make innovative use of existing administrative data where possible. We will use LINZ and New Zealand Post data to develop a New Zealand-wide mailing list to mail the Internet codes. Administrative data will also be used in census processing, creating further efficiencies. 

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